QRCodeKey Refund Policy
Last Updated: March 2026
7-Day Money-Back Guarantee
We're confident in the quality of QRCodeKey. If you're not satisfied with your purchase within the first 7 days, we'll refund your money in full, no questions asked.
Refund Eligibility
✓ Eligible for Refund:
- • Initial subscription purchases (first-time payment)
- • Subscription renewal payments made within 7 days of previous period
- • Requests made within 7 calendar days of payment
- • Any paid plan (Pro or Business)
- • Subscriptions canceled within the 7-day window
✗ Not Eligible for Refund:
- • Free plan accounts
- • Refund requests made after 7 days
- • Recurring charges after the initial 7-day period
- • Payments made through unauthorized third parties
- • Subscriptions that were modified or upgraded during the 7-day period
- • Chargeback disputes (account will be terminated)
- • Payments that violate our Terms of Service
How to Request a Refund
To request a refund, please follow these steps:
- Step 1: Go to your Profile settings
- Step 2: Click on "Subscription" or "Billing"
- Step 3: Select "Request Refund" and provide a reason (optional but helpful)
- Step 4: Confirm your refund request
- Step 5: You will receive a confirmation email within 24 hours
Alternatively, you can email us directly at info.qrcodekey@gmail.com with:
- • Your account email
- • Order ID (found in your payment confirmation)
- • Reason for refund (optional)
Refund Processing
Timeline:
- • Request Review: 24-48 hours
- • Approval Decision: 2-3 business days
- • Refund Initiation: 1-2 business days after approval
- • Refund Appears in Account: 5-7 business days (depending on your bank)
Refund Method:
Refunds will be credited back to your original payment method (credit card, debit card, or digital wallet). Processing times depend on your financial institution. International transactions may take longer.
Account Status:
Once a refund is approved, your subscription will be immediately downgraded to the Free plan. You will not be charged again unless you manually re-subscribe.
Important Notes
• No Refunds for Recurring Charges: The 7-day guarantee applies only to the initial payment. Subscription renewals are non-refundable, but you can cancel your subscription anytime to prevent future charges.
• Refund Does Not Include Taxes/Fees: Refunds cover the subscription amount only. Taxes, transaction fees, or payment processing fees are non-refundable.
• Data Retention: After a refund, your account will be downgraded to Free plan. Your QR codes and data will be retained, but you'll have limited features (5 QR codes max).
• Chargebacks: Filing a chargeback instead of requesting a refund will result in permanent account termination and forfeiture of all data.
Repeated Refund Requests
If you make multiple refund requests within a short period, we may:
- • Decline the refund request and suggest a free trial period instead
- • Restrict your ability to purchase premium plans in the future
- • Ask you to provide feedback on service improvements
- • Offer an alternative plan or discount
Special Circumstances
Service Issues:
If you experienced technical issues preventing you from using the service, we may extend the refund window beyond 7 days. Please contact support with details.
Billing Errors:
If you were charged incorrectly (duplicate charges, unauthorized charges), we will refund immediately and investigate the cause.
Free Trial to Paid Conversion:
If you used a free trial and were automatically charged after it ended, you have 7 days from the charge date to request a refund.
Appeals Process
If your refund request is denied, you can appeal within 14 days of the denial. Please email us at info.qrcodekey@gmail.com with:
- • Your original refund request date
- • Order ID
- • Reason for appeal
- • Any supporting evidence or documentation
Contact Support
Questions about our refund policy? Get in touch:
Email: info.qrcodekey@gmail.com
Response Time: Within 24 hours
Available: Monday - Friday, 9 AM - 6 PM IST