QRCodeKey Terms of Service
Last Updated: May 2, 2026 | Effective Date: April 21, 2026
1. Agreement to Terms
By accessing and using QRCodeKey, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you may not use our service. We reserve the right to modify these terms at any time, and your continued use constitutes acceptance of the modified terms.
1A. Service Availability & Geographic Scope
QRCodeKey is currently offered to users located in the United States of America (all 50 states, Washington D.C., Puerto Rico, and US Territories). We are progressively expanding to additional countries — including India, the European Union/EEA, the United Kingdom, Canada, Australia, Brazil, and other jurisdictions — once we obtain the necessary regulatory registrations, tax registrations, payment-processor approvals, and local representatives.
By creating an account, you represent that you are accessing the service from the United States and are at least 18 years of age (or the age of majority in your state). If you access the service from outside the United States, you do so on your own initiative and are responsible for compliance with your local laws.
Note on jurisdiction-specific provisions: Sections of these Terms and our Privacy Policy that address rights under non-US laws (e.g., GDPR, UK GDPR, India DPDP Act, Brazil LGPD, Canada PIPEDA, Australia Privacy Act, KVKK, PIPL, PDPA, POPIA, APPI, PIPA, LFPDPPP, and others) take effect in your jurisdiction only after we have officially launched the service in that country. We will announce each launch on our website and update these Terms accordingly. Until that time, those provisions are forward-looking statements of our intended compliance approach.
Restricted countries: we do not knowingly offer the service to users in countries subject to comprehensive US sanctions (currently Cuba, Iran, North Korea, Syria, and the Crimea, Donetsk, and Luhansk regions of Ukraine), nor to anyone listed on the US Government's lists of Specially Designated Nationals or other prohibited or restricted parties.
1B. Eligibility & Age Requirement
Minimum age: 18 years. You must be at least eighteen (18) years of age (or the age of majority in your jurisdiction, whichever is higher) to create an account and use QRCodeKey. By registering, you affirmatively represent and warrant that you meet this age requirement.
We require a valid date of birth at registration and verify it server-side. Accounts found to belong to users under 18 will be suspended and deleted in accordance with our Privacy Policy.
Why 18+: Several features of QRCodeKey involve real-time location tracking, device fingerprinting, and processing of personal data that triggers heightened obligations under:
- USA — COPPA (15 U.S.C. §§ 6501–6506): Restricts collection of personal data from children under 13 without verifiable parental consent.
- USA — state minor-protection laws: California AADC, Connecticut CDPA, Texas SCOPE Act, and similar regimes apply heightened obligations to minors' data.
- EU/EEA — GDPR Article 8: Children below 13–16 (member-state default 16, lowered as low as 13 in some states) require parental consent for online services.
- UK — UK GDPR / DPA 2018 + ICO Children's Code: Heightened protections for under-18s.
- India — DPDP Act 2023 Section 9: Verifiable parental consent required for personal-data processing of children (under 18) and prohibits behavioural monitoring or targeted advertising of children.
- Canada — PIPEDA + Quebec Law 25: Sensitivity standard applies to youth data; Quebec requires explicit consent.
- Brazil — LGPD Art. 14: Specific and prominent consent of at least one parent / legal representative.
- Australia — Privacy Act 1988 + APPs: Heightened consent obligations for under-18s; specific obligations for under-15 educational data under proposed amendments.
- China — PIPL Art. 31: Specific consent of guardian required for under-14 personal information.
No biometric identifiers. QRCodeKey does not collect, store, or process biometric identifiers (face geometry, fingerprints, voiceprints, retina, iris, hand geometry, gait, or any similar identifier) of any user, member, or visitor. The previously available face-verification feature has been removed and any biometric records collected under the prior policy have been permanently destroyed. Accordingly, the Illinois Biometric Information Privacy Act (BIPA, 740 ILCS 14), Texas CUBI, Washington H.B. 1493, GDPR Article 9 (special-category biometric data), and India DPDP Sensitive Personal Data Information Rule 8 (biometric SPDI) are not engaged by our current product. If we ever reintroduce a biometric feature, a separate biometric privacy policy and consent flow will be published in advance and existing users will be required to opt in.
Use by minors: If you are under 18, you may still benefit from QRCodeKey indirectly — for example, a parent or legal guardian may register a family group on their own account and add you as a tracked member. However, you may not create your own account or sign in independently.
Capacity to contract: You also represent that you have the legal capacity to enter into binding contracts in your jurisdiction and that your use of the service does not violate any applicable law.
Reporting: If you believe a minor has registered an account, please contact us at info@qrcodekey.com and we will promptly investigate and remove the account if confirmed.
2. Use License
We grant you a limited, non-exclusive, non-transferable license to use QRCodeKey for your personal or business use in accordance with these terms.
You may NOT:
- • Reproduce, modify, or distribute our service without permission
- • Attempt to gain unauthorized access to our systems
- • Use our service for illegal or fraudulent purposes
- • Reverse engineer or decompile our application
- • Scrape or collect data without authorization
- • Interfere with the operation of our service
- • Use the service to harass, threaten, or defame others
3. User Accounts
You are responsible for maintaining the confidentiality of your account credentials and password. You agree to:
- • Provide accurate, complete, and truthful information
- • Notify us immediately of any unauthorized access
- • Accept responsibility for all activities under your account
- • Maintain the security of your password
- • Not share your account with others
4. Subscription Plans & Pricing
Free Plan
Price: $0/month
Features: 2 QR codes included, manual tracking, basic dashboard. Extra QR codes available at $1 each.
Starter Plan
Price: $1.99/month (billed monthly) or 20% off annually
Features: 2 QR codes included, 75 SMS notifications/month, push notifications, GPS location tracking. Extra QR codes: $1 each.
Pro Plan
Price: $9.99/month (billed monthly) or 30% off annually
Features: 2 QR codes included, 500 SMS notifications/month, push notifications, GPS + map link, priority support. Extra QR codes: $1 each.
Business Plan
Price: $14.99/month (billed monthly) or 30% off annually
Features: 2 QR codes included, 1000 SMS notifications/month, push notifications, GPS + map link, dedicated priority support. Extra QR codes: $1 each.
Payment Terms: Subscription fees are billed at the beginning of each billing period. If you upgrade, your new plan takes effect immediately and you will be charged a prorated amount for the remainder of the current billing period.
5. Billing & Auto-Renewal
Your subscription will automatically renew at the end of each billing period unless you cancel it. We will notify you at least 7 days before renewal. You can cancel your subscription at any time from your account settings, and your access will continue until the end of the current billing period.
6. Refund Policy
We offer a 7-day refund guarantee for paid subscriptions. This means:
- • You can request a full refund within 7 days of your initial purchase (14 days for EU/EEA/UK consumers — see our Refund Policy for details)
- • Refunds are processed within 5-7 business days to your original payment method
- • After 7 days, subscriptions are non-refundable but can be canceled to stop future charges
- • Renewal payments within 7 days of the previous period can be refunded
- • Any paid plan (Starter, Pro, or Business)
Non-Refundable Cases: Refunds are not available for: promotional or free trial periods, canceled subscriptions used beyond 7 days, or chargebacks.
7. Intellectual Property Rights
All content, features, and functionality of QRCodeKey (including but not limited to software, design, and documentation) are the exclusive property of QRCodeKey and are protected by copyright, trademark, and other intellectual property laws. Your use of the service grants you no ownership or intellectual property rights.
8. User Content
You retain ownership of any content you upload to QRCodeKey (QR codes, descriptions, etc.). By uploading content, you grant us a non-exclusive, worldwide, royalty-free license to use, copy, reproduce, process, and distribute your content solely as necessary to provide the service. This license does not include the right to sublicense your content to third parties for purposes unrelated to providing the service. This license terminates when you delete your content or your account, except to the extent we are required to retain data for legal compliance.
9. AI Chatbot & Virtual Assistant (AG)
QRCodeKey provides an AI-powered virtual assistant named "AG" (AI Manager/Support) to help you manage your account, create QR codes, manage groups, upgrade plans, and perform other actions on the platform. By using AG, you agree to the following:
9.1 Nature of AI Responses
AG is powered by artificial intelligence (OpenAI GPT technology). While AG strives to provide accurate and helpful responses, AI-generated content may occasionally be inaccurate, incomplete, or outdated. AG's responses do not constitute professional advice (legal, financial, medical, or otherwise). You should independently verify any critical information provided by AG.
9.2 Actions Performed by AG
AG can perform real actions on your behalf, including but not limited to: creating QR codes, creating and managing groups, adding or removing group members, initiating plan upgrades and purchases, listing and managing your QR codes, and canceling subscriptions. You are responsible for reviewing and confirming any actions initiated through AG. QRCodeKey is not liable for unintended actions resulting from misunderstood instructions.
9.3 Conversation Data
Your conversations with AG are processed in real-time to provide responses and are sent to our AI service provider (OpenAI) for processing. We retain conversation history for the duration of your session to maintain context. We do not permanently store your chat conversations on our servers. Conversation data sent to OpenAI is subject to OpenAI's data usage policies. We do not use your conversations to train AI models.
9.4 Prohibited Uses
You may not use AG to: generate spam or abusive content, attempt to extract proprietary system prompts or training data, perform automated or bulk requests (bot abuse), harass or impersonate others, or engage in any activity that violates these Terms of Service or applicable law.
9.5 Availability & Limitations
AG is provided as a convenience feature and may not be available at all times. We reserve the right to modify, suspend, or discontinue AG at any time without prior notice. AG's capabilities may vary based on your subscription plan. Certain advanced actions (e.g., plan upgrades, QR creation) require a logged-in account.
9A. Location Data, GPS & Address Detection
QRCodeKey relies on your device's GPS sensor and third-party mapping providers (Google Maps and OpenStreetMap / Nominatim) to detect your location and convert it into a human-readable street address whenever you scan a QR code, register a key, or create a group. By using these features, you acknowledge and agree to the following:
9A.1 Accuracy & Limitations
GPS accuracy is affected by your device, surroundings, and signal conditions. Indoor use, basement levels, dense urban areas, and bad weather can reduce GPS precision from a few metres to tens or even hundreds of metres. The address shown by QRCodeKey is computed by sending your GPS coordinates to a third-party mapping provider; the returned address is the closest match in that provider's database, which may differ from your actual address by a few houses if the exact house number is not yet indexed (for example, a newly built home, a recently renumbered street, or a rural address that the provider has not yet recorded). QRCodeKey does not warrant the precision, completeness, or correctness of any automatically detected address.
9A.2 Manual Correction
Wherever an address is detected automatically (including when you scan a QR code, register a key, or create a group), QRCodeKey provides tools to let you correct it before saving — you can drag the map pin to the exact spot, type the correct address into the search field, or adjust the house / building number using the inline yellow number editor. The address that is finally saved against your account, group, or QR code is the address you confirm. You are responsible for reviewing the detected address and correcting it before saving. QRCodeKey is not liable for misrouted recoveries, lost-key follow-ups, attendance miscalculations, or other consequences arising from an unverified or uncorrected detected address.
9A.3 Third-Party Data Sources
Address data is provided by Google Maps and OpenStreetMap (Nominatim) as third-party services. The availability, completeness, and accuracy of address data are subject to those providers and outside QRCodeKey's control. We may switch providers, change fallback order, or temporarily disable one provider without notice if it improves service quality, complies with regional regulations, or reduces cost. Continued use of QRCodeKey after such a change indicates your acceptance.
9A.4 Reporting Address Errors
If QRCodeKey persistently returns the wrong address for your location, we recommend reporting the missing address directly to the underlying mapping provider — for Google Maps, use the "Add a missing place" / "Suggest an edit" feature inside the Google Maps app; for OpenStreetMap, use the "Edit" function at openstreetmap.org. Once accepted by the provider (typically within a few days), QRCodeKey will automatically pick up the corrected address on your next location refresh, with no further action needed on your part.
9A.5 Permission & Consent
Precise location (GPS) is captured only with your explicit browser-level or operating-system-level permission. You may revoke this permission at any time from your device settings; in that case the platform will fall back to approximate IP-based location, and some features (group geo-fencing, real-time scan alerts, address auto-fill) will be limited or unavailable. The same disclaimers about accuracy in 9A.1 apply with even greater force to IP-based location, which is generally accurate only to the city level.
9A.6 AI Assistant Responses About Addresses
If you ask the AI assistant ("AG" or the inbound voice agent) why a detected address differs from your real address, it will explain the GPS / mapping-provider limitation summarized in 9A.1 above and offer the manual-correction options described in 9A.2. AG does not have the ability to override the underlying mapping provider's database or to make the saved address more accurate than what you confirm in the UI.
9B. QR Code Distribution & Owner Responsibility
Each QR code generated on QRCodeKey is owned by the user who created it (the "QR Owner"). QRCodeKey provides the technology to generate, track, and notify on scans, but does not control how, where, or in what quantity QR codes are physically deployed. By creating a QR code on QRCodeKey, you accept the responsibilities described in this Section 9B.
9B.1 Multi-Location Deployment
A QR Owner may print, sticker, share, embed, or otherwise distribute the same QR code at multiple physical locations or on multiple items at the same time — for example, posting the same QR on multiple buildings, vehicles, products, signs, business cards, packaging, marketing materials, or assets. QRCodeKey does not place any technical limit on how many copies of a QR code an Owner can deploy and does not, by default, distinguish between "originals" and "copies."
9B.2 Simultaneous & Multi-Location Scans
Because the same QR code can be deployed at multiple locations, multiple scans of the same QR code can occur simultaneously or near-simultaneously from different geographic locations. Each scan event is independently captured (with its own GPS coordinates, device, time, and finder details) and pushed to the QR Owner via SMS, push, in-app feed, and map. QRCodeKey treats every such scan as legitimate and does not arbitrate which scan is "real." Interpretation of simultaneous or geographically inconsistent scans — including, without limitation, which one corresponds to the original item, whether one or more scans is fraudulent, whether the scans indicate counterfeit, theft, duplication, or unauthorized re-use — is the sole responsibility of the QR Owner.
9B.3 Owner-Borne Liability
The QR Owner is solely responsible for: (a) deciding how many copies of a given QR to deploy; (b) where and on what items to deploy them; (c) keeping a record of the deployment locations if the QR Owner needs to map scan events back to specific physical items; (d) any commercial, legal, regulatory, or reputational consequences arising from multi-location or simultaneous scans of the same QR; and (e) any disputes with finders, customers, employees, partners, or third parties about which scan corresponds to which physical instance. QRCodeKey is not a party to any such dispute and bears no liability for outcomes arising from a QR Owner’s distribution choices.
9B.4 Recommended Best Practices
To reduce ambiguity in case of multi-location scans, QR Owners are encouraged to: (a) use a unique QR code per physical item rather than sharing one QR across multiple items; (b) maintain an internal mapping ("QR ID → physical asset") so each scan event can be traced back to a specific item; (c) for organization attendance, pin a fixed group GPS / address so out-of-radius scans are flagged automatically; (d) deactivate any QR that is no longer in use to prevent stale scans; and (e) treat scan data as audit / advisory information rather than as a single source of truth for high-stakes decisions.
9B.5 No Counterfeit / Duplication Detection Warranty
QRCodeKey does not warrant that the platform can detect counterfeiting, photocopying, screenshotting, or unauthorized duplication of a QR code, nor that it can prevent third parties from re-printing a publicly visible QR code. If a QR Owner needs cryptographic, anti-counterfeit, or single-use guarantees, the QR Owner must implement those guarantees independently (for example, with rotating one-time tokens behind the QR redirect, watermarking, or holographic substrates). The standard QRCodeKey QR is a static identifier and is not a security primitive.
9B.7 Right to Delete & Permanence of Deletion
If a QR Owner believes their QR code is being scanned at unauthorized locations, has been counterfeited or duplicated, or simply no longer wishes to continue tracking it, the QR Owner may delete the QR code at any time from their dashboard or by asking the AI assistant ("AG"). Deletion is permanent and irreversible. Specifically, on deletion: (a) the QR code identifier becomes invalid and any future scan of the same physical sticker / printout will return a "not registered" page; (b) the QR cannot be re-activated, restored, transferred, or re-issued — even by QRCodeKey support; (c) all data associated with the QR is deleted, including but not limited to the scan history, GPS location history, finder submissions, photos, registered name / phone / email / address, category, message, and any attached attendance / group / visitor records. We retain only the minimal records required for legal, billing, audit, anti-fraud, or regulatory compliance (typically aggregate counters and an indemnification trace) for the period required by applicable law. The QR Owner accepts sole responsibility for the consequences of this irreversible deletion, including loss of evidence in any pending or future dispute, loss of recovery channel for the underlying physical item, and any operational impact (broken attendance flow, broken visitor sign-in, etc.). QRCodeKey will honor a deletion request from the verified QR Owner and is not liable for downstream effects of that decision.
9B.6 Indemnification
You agree to defend, indemnify, and hold harmless QRCodeKey, Jal Technology LLC, and our employees, contractors, officers, and directors from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to your distribution of QR codes, including but not limited to claims that your distribution choices caused confusion, financial loss, reputational harm, mis-routing of recoveries, or attendance / payroll disputes. This indemnity applies regardless of whether the relevant scan was simultaneous, sequential, fraudulent, mistaken, or otherwise.
9C. Group Membership & Member-Provided QR Codes
When a Group Admin (a user who creates a Group on QRCodeKey) sends an invitation, members typically join the group by providing their own personal QR code (the "Member QR"). This section governs the responsibilities, consents, and liabilities that flow from that flow.
9C.1 Member-Provided QR — Owner Responsibility
Any individual who voluntarily shares their personal QR code with a Group Admin in order to join a group is solely responsible for: (a) the registered information attached to that QR (name, phone, email, address, photo, message); (b) the accuracy and lawfulness of that information; (c) the consequences of the QR being scanned at the group's GPS-pinned address as part of attendance, sign-in, or visitor flows; and (d) revoking or deleting their participation if they no longer wish to be part of the group. By providing a personal QR to an Admin, the Member confirms that they understand the Group will see, store, and process scan events tied to that QR for the duration of their participation.
9C.2 Parental Consent for Minors
If a QR code being added to a group is registered to, or used to track, a minor (a person under the age of 18, or under any lower age of majority defined by the Member's local jurisdiction — for example, under 13 in the United States under COPPA, or below the applicable threshold under India's DPDP Act 2023 Section 9), the QR must be provided by, and added to the group with the verifiable prior consent of, the minor's parent or legal guardian. The parent or guardian — not the Admin, not the school, not the employer, not the minor — is the data controller for the minor's information processed through QRCodeKey. By submitting a minor's QR to a Group Admin or otherwise authorising its use within a Group, the parent or legal guardian represents and warrants that they have the legal authority to consent on the minor's behalf and that they accept Sections 9A, 9B, 9B.7, and this Section 9C in respect of that minor's QR.
9C.3 Group Admin Liability
A Group Admin who adds, accepts, or retains a Member QR in a Group is responsible for: (a) verifying that the Member (or, for a minor, the Member's parent / legal guardian) has consented to participation; (b) explaining to the Member how the QR will be scanned, where the scan data will go, and how to opt out; (c) maintaining a record of consent (especially for minors) sufficient to satisfy applicable child-data laws (COPPA, DPDP, GDPR-K) on request; (d) promptly removing any Member who withdraws consent; and (e) not using a Member QR for any purpose beyond the originally disclosed Group activity. QRCodeKey is not the data controller for Members within a Group; the Admin (and, for minors, the parent / guardian) is. QRCodeKey acts solely as a processor of the Group's data on the Admin's instructions.
9C.4 Member Rights to Withdraw, Edit, or Delete
A Member (or, for a minor, the parent / legal guardian) may at any time: (a) ask the Admin to remove them from the Group; (b) ask QRCodeKey directly (info@qrcodekey.com) to disconnect their personal QR from any Group; or (c) delete their personal QR entirely under Section 9B.7, which will retroactively invalidate it everywhere — including within Groups it had previously joined. We will action a verified withdrawal within five (5) business days, subject to any minimum legal retention period (for example, attendance / payroll records that an Admin is statutorily required to keep). Deletion under 9B.7 is permanent and irreversible.
9C.6 Attendance Disputes, Proxy Scans & Fraudulent Check-ins
In the Group Attendance use case (school, employer, factory, hospital, gym, college, etc.) a Member QR is scanned at the Group's pinned GPS location to record attendance, sign-in, or clock-in events. QRCodeKey records the scan event factually but does not verify the physical presence of the Member. Examples of disputes that can arise — and that QRCodeKey is not the arbiter of — include, without limitation: (a) the Member QR was scanned at the location but the Member was actually somewhere else (proxy / buddy-punch fraud, even when the geofence radius and GPS accuracy were satisfied); (b) the Member QR was scanned by a third party who borrowed, photographed, or copied the QR; (c) the Member claims to have been physically present but the scan never registered (lost network, GPS denied, dead phone, employer kiosk down); (d) the scan timestamp is contested between Member and Admin (one says clock-out, the other says lunch break); or (e) any other discrepancy between what the scan log shows and what the parties believe actually happened. All such disputes are to be resolved directly between the Group Admin and the Member (or, for a minor, the Member's parent or legal guardian) — QRCodeKey is not a party to the resolution. The Admin may rely on the scan log, GPS coordinates, accuracy radius, device fingerprint, IP address, and any other data we surface (we do notoffer face / biometric verification), in combination with the Admin's own internal evidence such as photo-ID checks and physical presence verification at the entry point, to make a final determination. The Admin may also pursue any lawful remedy, including but not limited to internal disciplinary action, payroll adjustment, suspension or termination of employment, expulsion from the institution, civil claim, or referral to law-enforcement authorities, in accordance with applicable employment, education, consumer-protection, and criminal laws of the relevant jurisdiction. The Member, on the other hand, may dispute the Admin's determination through whatever internal grievance process the Admin makes available, applicable labor / education tribunals, consumer-redressal forums, or courts of competent jurisdiction. QRCodeKey will, on receipt of a valid legal request (subpoena, court order, or properly verified data-subject request), provide the underlying scan-log data to the lawful requester, but does not adjudicate the dispute itself, does not mediate between the Admin and the Member, does not certify the truth of any scan, and does not guarantee that any scan event is or is not a genuine attendance record. Each party indemnifies QRCodeKey against any claim arising from the other party's use, misuse, or misinterpretation of scan data in an attendance dispute.
9C.7 Group Data Visibility & Access Routing
Within a Group on QRCodeKey, only the Group Admin can view, search, export, manage, edit, or delete the Group's combined data— including the Member roster, every Member QR's scan and attendance log inside that Group, the Group's pinned address and geofence, visitor sign-ins, shift schedules, leave records, holiday calendar, attendance reports, and any other Group-level analytics. Members do not see other Members' scans, do not see the full attendance roster, and do not have administrative controls over the Group. This is by design: the Group Admin is the data controller for the Group's combined dataset under applicable privacy law (GDPR Article 4(7), CCPA / CPRA "business," India DPDP Section 2(i) "Data Fiduciary"), and QRCodeKey acts solely as a processor / data fiduciary's data processor on the Admin's instructions.
Member requests for their own data within a Group must be routed through the Group Admin.Specifically, if a Member (or, for a minor, the Member's parent or legal guardian) wants to (a) see their own scan history, attendance records, or other Group-related data; (b) obtain a copy of that data in a portable format; (c) correct an incorrect entry; (d) restrict the Admin's further processing; (e) lodge a complaint about the Group's use of their data; or (f) be removed from the Group — the Member must first contact the Group Admin in writing. The Admin is responsible for fulfilling the Member's request within the timelines required by applicable law (typically 30 days under GDPR, 45 days under CCPA, or as required under DPDP). If the Admin fails to respond, the Member may then escalate to QRCodeKey at info@qrcodekey.com (we will, on receipt of a verified Member identity, provide the Member with a read-only export of the Member's own scan and attendance entries within that Group, but we will not unilaterally edit the Group's combined dataset against the Admin's instructions; the Member retains the right to escalate to the appropriate data-protection authority — for example, the FTC or a state Attorney General in the US, the ICO in the UK, the local Data Protection Authority in the EU, or the Data Protection Board of India under DPDP Section 27). Members always retain the absolute right to delete their personal QR code under Section 9B.7 at any time without going through the Admin; doing so retroactively invalidates the QR everywhere, including within all Groups it had previously joined.
9C.8 Admin's Right to Delete the Group & Permanence of Group Deletion
A Group Admin may delete an entire Group at any time from the dashboard or by asking the AI assistant. Group deletion is permanent and irreversible. On deletion: (a) the Group itself becomes inaccessible to the Admin, all Members, and all visitors; (b) the Group's pinned address / geofence is removed; (c) all Member roster entries inside the Group are wiped (the underlying personal QR codes themselves are NOT deleted — those remain in each Member's own account, and can be added to other Groups; only the membership link to this particular deleted Group is wiped); (d) all Group data is wiped, including the Group's combined attendance log, clock-in / clock-out events, GPS scan coordinates inside the Group, shift schedules, leave records, holiday calendar, attendance reports, audit log entries, and any custom Group settings; (e) all visitor data is wiped, including visitor sign-ins, visitor sign-outs, visitor names, phone numbers, emails, photos, signatures, purpose-of-visit notes, host notification history, and visitor-pass QR mappings tied to that Group; and (f) any reports, exports, or analytics that referenced the Group will no longer load. None of this data can be recovered, restored, re-issued, or reconstructed by the Admin, the Members, the visitors, or QRCodeKey support — even on receipt of a court order — because the underlying records have been irreversibly deleted from our active datastore. We retain only the minimal records required for legal, billing, audit, anti-fraud, or regulatory compliance (typically aggregate counters, a deletion-audit trace, and a tombstone of the Group identifier) for the period required by applicable law. The Admin accepts sole responsibility for the consequences of this irreversible deletion, including but not limited to: loss of evidence in any pending or future Member / employer / visitor / payroll / education / regulatory dispute; loss of attendance history that the Admin or its institution may be statutorily required to retain (the Admin must export and back up such records before deletion); broken visitor sign-in flow at the physical premises; and any operational, legal, financial, or reputational fallout therefrom. Members and visitors who had their data inside the Group will see that data disappear from their own dashboards as well; QRCodeKey is not liable for downstream confusion or loss arising from the Admin's decision to delete. Before performing the deletion, the Admin (or, where the AI assistant is performing the action on the Admin's behalf) must explicitly confirm understanding of these consequences. See also Section 9B.7 for the parallel right of an individual Member to delete their personal QR.
9C.9 Visitor Self-Reported Data & Admin Verification
When the Visitor Management feature is enabled for a Group, a finder / visitor at the Group's premises scans the Group's Visitor QR and is presented with a sign-in form. The visitor enters their own information into that form — typically name, phone number, email, purpose of visit, photo, and signature — and submits it to the Group Admin via QRCodeKey. By design, this information is self-reported by the visitor and is not independently verified by QRCodeKey. The visitor may, accidentally or intentionally, provide incomplete, inaccurate, outdated, fictitious, impersonating, or otherwise misleading information; QRCodeKey has no technical or contractual ability to validate the truthfulness of any field on a visitor sign-in form.
It is the Group Admin's sole responsibility to verify the accuracy of visitor-provided information at the point of entry— for example, by checking a government-issued photo ID against the entered name, validating the phone number with an in-person callback, comparing the live visitor with the submitted photo, or whatever procedure the Admin's organization requires. The Admin determines (and accepts the consequences of) whom they admit to the premises, the level of identity-verification rigor they apply, and the extent to which they trust the self-reported visitor record. QRCodeKey makes the data the visitor submitted available in the Admin's dashboard, surfaces it in visitor reports and host notifications, and stores it for the Group's retention period (subject to deletion under Section 9B.7 by the visitor, and Section 9C.8 by the Admin), but QRCodeKey does not warrant the truthfulness, completeness, or fitness for any particular purpose of any visitor entry.
Visitor liability. A visitor who knowingly provides false information through a QRCodeKey visitor sign-in (false name, fake phone, impersonation, fraudulent purpose) is solely responsible for any criminal, civil, regulatory, or contractual consequences of that misrepresentation under applicable trespass, fraud, identity-theft, anti-impersonation, or premises-security laws of the relevant jurisdiction. Admin liability. An Admin who knowingly relies on visitor self-reported data without applying their own verification procedure (where required by law, regulation, sector practice, or the Admin's own internal policy — for example, in healthcare, schools, regulated workplaces, or critical infrastructure) is solely responsible for any harm or breach arising from that reliance. QRCodeKey liability.QRCodeKey is not the controller of, and does not warrant, visitor self-reported data; we are a processor of the data the Admin (with the visitor's direct submission) has chosen to collect. Each party indemnifies QRCodeKey against any claim arising from the other party's false information, lack of verification, or downstream use.
9C.10 Reports, Export & Admin's Data Retention Responsibility
QRCodeKey provides the Group Admin with built-in reporting for both attendance (Member clock-in / clock-out, GPS, shift, leave, and holiday data) and visitor management (visitor sign-ins, sign-outs, names, phones, emails, photos, signatures, purpose-of-visit, host notifications). Reports can be viewed and exported in Daily, Weekly, and Monthly ranges directly from the Admin dashboard, and downloaded as printable PDF and / or spreadsheet (Excel / CSV) files. The Admin may also print these reports directly from the browser.
Admin must self-archive any records they need to retain.The Admin is solely responsible for downloading, printing, archiving, and securely storing — outside of QRCodeKey — any attendance, payroll, visitor, audit, or other Group records that the Admin (or its institution) is required to retain by law, regulation, contract, sector practice, or its own internal policy. This includes, without limitation: labor / wage-hour records (US FLSA, EU Working Time Directive, India Shops & Establishments Acts, etc.); tax and payroll records; education attendance registers; healthcare visitor logs; building-security and access-control logs; and any records subject to a litigation hold, subpoena, audit, or regulatory request. The Admin agrees to perform these exports on a regular cadence (at minimum, before any planned Group deletion, before significant Member roster changes, and at the end of each statutory retention cycle).
QRCodeKey does not guarantee perpetual storage of Group reports.While QRCodeKey will make reasonable efforts to retain Group attendance and visitor data for the duration of the Admin's active subscription, the Admin acknowledges that: (a) Group data may be deleted at any time by the Admin under Section 9C.8 (Group deletion is permanent and irreversible); (b) Member personal QR codes (and associated entries within Groups) may be deleted by their owners under Section 9B.7 at any time, retroactively removing those entries from Group reports; (c) data retention windows, archival policies, downsampling of older records, and feature changes may affect long-term availability; and (d) QRCodeKey is not a system of record for legal, payroll, regulatory, or tax compliance — it is an operational tool. The Admin is the data controller (GDPR Article 4(7), CCPA / CPRA, India DPDP Act 2023) and bears the legal record-keeping obligation; QRCodeKey acts solely as a processor.
Exported file responsibility.Once an Admin downloads a PDF, Excel, or CSV report from QRCodeKey, the resulting file is in the Admin's sole custody. The Admin is responsible for: securing the file with appropriate encryption / access controls; lawfully sharing it (e.g., with payroll providers, regulators, or auditors) consistent with applicable privacy law and the consent obtained from Members and visitors; redacting or limiting personal data where required (e.g., minor data under COPPA / DPDP Section 9 / GDPR Article 8, special-category data under GDPR Article 9, sensitive personal data under India DPDP Rule 8); and securely deleting the file at the end of its retention period. QRCodeKey has no further control over downloaded copies and accepts no liability for their downstream handling, loss, theft, mis-disclosure, or misuse by the Admin or any party to whom the Admin transmits the file. The Admin indemnifies QRCodeKey against any claim arising from the Admin's post-download handling of an exported report.
9C.5 Misuse & Indemnification
An Admin must not add any Member QR to a Group without the Member's (or, for a minor, the parent / guardian's) prior consent. Adding a QR without consent — including scraping QRs, using stolen QR codes, photographing someone else's printed QR without permission, or coercing a Member into joining — is a violation of these Terms and may also violate applicable privacy, child-data, anti-stalking, or labor laws. The Admin agrees to defend, indemnify, and hold QRCodeKey, Jal Technology LLC, and our employees harmless from any claim, regulatory action, or third-party complaint arising from a Member QR being added or retained in a Group without proper consent, including claims by minors, their parents / legal guardians, employees, government regulators, or other interested parties. QRCodeKey reserves the right, but not the obligation, to suspend or remove any Group, Admin, or Member QR that we reasonably believe violates this section.
9D. Healthcare & HIPAA Restriction
QRCodeKey is a general-purpose attendance, visitor, and QR tracking platform. It is NOT, by default, a HIPAA-compliant service, and Jal Technology LLC is NOT, by default, a Business Associate of any HIPAA Covered Entity or Business Associate.Our standard Terms of Service and Privacy Policy do not constitute or substitute for a Business Associate Agreement ("BAA") under 45 C.F.R. § 164.504(e), and our security controls have not been independently certified against the HIPAA Security Rule.
No PHI without a BAA.Customers that are Covered Entities (hospitals, clinics, doctors, dentists, pharmacies, mental-health practices, labs, urgent-care, allied health) or Business Associates may NOT process, store, transmit, or otherwise expose Protected Health Information ("PHI" as defined in 45 C.F.R. § 160.103) through any QRCodeKey product or service unless and until: (a) Jal Technology LLC has executed a written Business Associate Agreement with the customer; (b) the customer has activated and acknowledged any HIPAA-specific configuration settings we make available; and (c) the customer's use of QRCodeKey complies with the BAA. Storing patient names, treatment information, diagnostic codes, billing data, prescription information, treatment-room visitor logs, or any analogous PHI in QRCodeKey without a BAA is a material breach of these Terms and grounds for immediate suspension or termination, in addition to any liability the customer may have under HIPAA, HITECH, state law, or any analogous foreign regime (e.g., UK Data Protection Act 2018 health-data provisions, GDPR Article 9, India DPDP, Brazil LGPD Article 11, Australia My Health Records Act).
Permitted non-PHI uses without a BAA. A healthcare customer may use QRCodeKey without a BAA for use cases that do not involve PHI — for example: (i) staff attendance / clock-in for non-clinical employees; (ii) visitor sign-in for delivery personnel, vendors, contractors, or family members where the visitor record does not connect to any patient identity; (iii) generic facility access for areas not containing PHI; (iv) generating QR codes for non-PHI assets (parking passes, equipment tags). Customers are solely responsible for determining whether a particular workflow involves PHI.
How to request a BAA. Email info@qrcodekey.comwith subject "BAA Request" and we will respond with our current BAA template. The customer indemnifies Jal Technology LLC against any claim, fine, or enforcement action arising from the customer's decision to enter PHI into QRCodeKey before a BAA is executed.
9E. Education, FERPA & School-Customer Restriction
United States educational institutions (K-12 schools, school districts, colleges, and universities) that receive federal funding are subject to the Family Educational Rights and Privacy Act ("FERPA", 20 U.S.C. § 1232g; 34 C.F.R. Part 99). Under FERPA, a third-party service provider may process "education records" only as a "school official" with a "legitimate educational interest" under a written agreement that meets specific FERPA requirements. QRCodeKey's standard Terms of Service do NOT, by themselves, satisfy those FERPA requirements.
No student education records without a School Data Addendum.Educational institutions may NOT use QRCodeKey to process, store, or transmit student attendance records, student names linked to courses or schedules, student identifiers tied to academic data, or any other "education record" under FERPA, unless and until they have executed a written QRCodeKey School Data Addendum that addresses: FERPA "school official" designation; direct control of education records by the institution; restriction on use of records to authorized purposes; restriction on re-disclosure; data-return / destruction obligations on termination; and applicable state student-privacy laws (California SOPIPA, New York Education Law § 2-d, Illinois SOPPA, Connecticut Public Act 16-189, Colorado HB 16-1423, and analogous regimes).
Verifiable parental consent for minors is the school's responsibility.Where the school onboards minors (under 18 in most jurisdictions; under 13 in the United States under COPPA, 15 U.S.C. §§ 6501–6506; under the applicable threshold under EU GDPR Article 8, UK GDPR / DPA 2018, India DPDP Act 2023 Section 9, Brazil LGPD Article 14, China PIPL Article 31, Quebec Law 25, Australia Privacy Act 1988, or any analogous regime), the school is solely responsible for obtaining verifiable prior consent from the parent or legal guardian. The school may not rely on its "educational institution" status to bypass parental-consent requirements where the local law imposes them on the platform or on the parent rather than on the school. The school indemnifies QRCodeKey against any claim arising from inadequate or absent parental consent.
Permitted non-FERPA uses without an addendum. A school may use QRCodeKey without the addendum for use cases that do not involve education records of identified students — for example: staff attendance for school employees; visitor sign-in for parents, delivery personnel, or contractors; non-academic facility access; and QR generation for non-student assets. Schools are solely responsible for determining whether a particular workflow involves education records.
How to request the School Data Addendum. Email info@qrcodekey.comwith subject "School Data Addendum Request" and we will respond with our current template.
9F. Children — Multi-Jurisdiction Consent Framework
QRCodeKey's minimum direct-account age is 18 globally (Section 1B). However, certain features (group invitations, attendance, visitor sign-in, family tracking) are designed to be operated by an adult Admin or parent/legal guardian for the benefit of, or with reference to, a person under 18 (a "Minor"). For all such use cases, the consent rules below apply. Where multiple regimes apply, the most protective standard governs.
- United States — COPPA (15 U.S.C. §§ 6501–6506): verifiable parental consent before any collection of personal information from a child under 13.
- United States — state minor laws: California Age-Appropriate Design Code (under 18); Connecticut Data Privacy Act (under 16 default); Texas SCOPE Act (under 18); Maryland AADC; New York SAFE for Kids Act; and analogous regimes.
- EU/EEA — GDPR Article 8: default 16, lowered as low as 13 by individual Member States (see Italy 14, France 15, Spain 14, Germany 16, etc.).
- United Kingdom — UK GDPR & ICO Children's Code (Age Appropriate Design Code): heightened protections for under-18s.
- India — DPDP Act 2023 Section 9: verifiable parental consent for personal-data processing of children (under 18); behavioural monitoring and targeted advertising of children prohibited.
- Canada — PIPEDA + Quebec Law 25: sensitivity standard for youth; Quebec requires explicit consent.
- Brazil — LGPD Article 14: specific and prominent consent of a parent or legal representative for under-18s.
- Australia — Privacy Act 1988 + APPs: heightened obligations for under-18s; specific obligations for under-15 educational data under proposed amendments.
- South Korea — PIPA: consent of legal guardian required for under 14.
- China — PIPL Article 31: specific consent of guardian required for under-14 personal information.
- Japan — APPI: heightened obligations for minors and consent rules for under 16.
- Mexico — LFPDPPP & LGPDPPSO: parental consent for minors' personal data.
- Other jurisdictions: the local age-of-digital-consent and any heightened protections apply.
The Admin (or, for individual family use, the parent/legal guardian) is the data controller for the Minor's data and is solely responsible for obtaining and documenting verifiable parental or legal-guardian consent before adding the Minor to any Group, scanning the Minor's QR, or otherwise processing the Minor's data through QRCodeKey. Submitting a Minor's data through QRCodeKey constitutes the Admin's representation that valid consent has been obtained under the most protective applicable regime, and the Admin indemnifies QRCodeKey against any claim arising from inadequate or absent consent.
9G. Direct Data-Subject Rights & Right to Erasure
Notwithstanding the Group-Admin-routing path described in Section 9C.7 (which is a practical first step, not a legal precondition), every individual whose personal data is processed by QRCodeKey retains the absolute right to exercise the following rights directly against QRCodeKey, regardless of whether they are an Admin, a Member, a visitor, a parent / legal guardian acting on behalf of a Minor, or any other data subject: (a) right to access; (b) right to rectification; (c) right to erasure ("right to be forgotten"); (d) right to restriction of processing; (e) right to data portability; (f) right to object to processing; (g) right not to be subject to solely-automated decision-making; (h) right to withdraw consent at any time.
How to exercise. Use our self-service form at qrcodekey.com/privacy/delete-my-data (no QRCodeKey account required), or send an email to info@qrcodekey.comwith subject "Data Subject Request" describing your request. Either path lands in the same queue with the same statutory deadline. We will, after verifying your identity through reasonable means: (i) acknowledge receipt within seven (7) days; (ii) respond and act within thirty (30) days for GDPR / UK GDPR / India DPDP requests, forty-five (45) days for CCPA / CPRA requests, and the analogous statutory deadline for any other applicable regime; and (iii) for erasure requests specifically, irreversibly delete the personal data we control, except for a minimal record of the deletion event (a "tombstone") retained for legal-defense and anti-fraud purposes for the period required by applicable law.
Where the data is held inside a Group dataset:we will route the request to the Group Admin who is the controller of that Group's combined dataset (per Section 9C.7); we will not unilaterally edit the Admin's combined dataset, but we will provide the data subject with a read-only export of just their own entries within the Group, and we will action erasure of the data subject's personal QR (which retroactively invalidates it within every Group it had previously joined) under Section 9B.7. The data subject may simultaneously escalate the request to the relevant data-protection authority — for example, the FTC or a state Attorney General in the United States, the ICO in the United Kingdom, the local Data Protection Authority in the EU/EEA, the Data Protection Board of India under DPDP Section 27, the OPC in Canada, the ANPD in Brazil, or any analogous regulator. QRCodeKey will not retaliate against, suspend, or limit the account of any data subject who exercises a statutory right.
9H. Geographic Restrictions & Sanctioned Jurisdictions
QRCodeKey is offered subject to the export-control and sanctions laws of the United States and any other jurisdiction whose law applies to a particular use. QRCodeKey is NOT offered to, and may NOT be accessed from, any of the following jurisdictions or for the benefit of any of the following persons:Cuba, Iran, North Korea, Syria, the Crimea region of Ukraine, the so-called Donetsk People's Republic and Luhansk People's Republic regions of Ukraine, and any other comprehensively-sanctioned jurisdiction designated by the U.S. Office of Foreign Assets Control ("OFAC") from time to time; persons named on the OFAC Specially Designated Nationals and Blocked Persons (SDN) List, the Foreign Sanctions Evaders List, the Sectoral Sanctions Identifications List, the Non-SDN Menu-Based Sanctions List, the U.S. Department of Commerce Bureau of Industry and Security Entity List or Denied Persons List, the U.S. State Department Statutorily Debarred Parties List, the EU Consolidated List of Sanctions, the UK OFSI Consolidated List, the UN Security Council Sanctions List, or any analogous list maintained by another competent authority; and any person owned 50% or more by any of the foregoing.
Mainland China & PIPL.Personal-information processing for individuals located in mainland China is regulated by the Personal Information Protection Law ("PIPL") and by the Cyberspace Administration of China cross-border-transfer rules. QRCodeKey has not undergone the CAC standard-contract or security-assessment process for cross-border transfer of personal information out of mainland China, and we therefore do not currently support deployment of QRCodeKey for tracking or attendance of individuals located in mainland China. Customers that wish to operate inside mainland China must contact us first.
By using QRCodeKey, you represent that you are not located in, are not a resident of, and are not acting on behalf of any of the prohibited jurisdictions or persons described above. You agree to indemnify QRCodeKey against any claim or enforcement action arising from your breach of this representation.
9I. Mandatory Consumer Rights — Severability & Carve-Out
Nothing in these Terms is intended to limit or exclude any right that applicable consumer-protection law in your jurisdiction grants you and that cannot be limited or excluded by contract. If any disclaimer, limitation of liability, indemnification clause, class-action waiver, mandatory-arbitration clause, governing-law clause, or other provision of these Terms is determined by a court or competent regulator to be unenforceable in your jurisdiction as applied to you (whether because you are a consumer under EU consumer-protection law, the UK Consumer Rights Act 2015, the US Magnuson-Moss Warranty Act, California Civil Code § 1670.5 or § 1751, the Massachusetts Consumer Protection Act c. 93A, the Indian Consumer Protection Act 2019, the Brazilian Consumer Defence Code (CDC), the Australian Consumer Law in Schedule 2 of the Competition and Consumer Act 2010, the Canadian Consumer Protection Acts of the relevant province, or any analogous regime), then that provision shall be enforced only to the maximum extent permitted by applicable law, and the remainder of these Terms shall continue in full force and effect.
In particular, and without limiting the generality of the preceding paragraph: (a) implied warranties under EU Directive 2019/770 on the supply of digital content and digital services and under the UK Consumer Rights Act 2015 are not excluded for consumers in those jurisdictions; (b) statutory data-subject rights under GDPR / UK GDPR / India DPDP / CCPA / CPRA / LGPD / PIPEDA / Australian Privacy Principles are not waived by anything in these Terms; (c) class-action and representative-action rights that cannot be waived under California, New York, Massachusetts, or other applicable law are not waived; and (d) consumer-arbitration and class-arbitration provisions, where present, are subject to the limits imposed by applicable law (including the Federal Arbitration Act, the EU Unfair Contract Terms Directive 93/13/EEC, and the UK Consumer Rights Act 2015 Part 2).
10. Account Termination
You can delete your account at any time from your Profile settings. Upon deletion, we will permanently remove all your data within 30 days. We may terminate or suspend your account if you violate these terms or for any reason at our sole discretion.
11. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, QRCODEKEY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR USE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE SERVICE IN THE PRECEDING 12 MONTHS.
13. Disclaimer of Warranties
QRCODEKEY IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.
13. Governing Law & Jurisdiction
These Terms of Service are governed by and construed in accordance with the laws of the State of Illinois, United States, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the courts located in the State of Illinois, United States for any disputes arising from or relating to these terms or your use of QRCodeKey.
14. Binding Arbitration
Any dispute, controversy, or claim arising out of or relating to these Terms of Service, or the breach, termination, or invalidity thereof, shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules.
The arbitration shall take place in Illinois, United States. Each party shall bear its own costs and expenses (including attorneys' fees) incurred in connection with the arbitration. The arbitrator's decision shall be final and binding upon both parties, and judgment upon the award rendered by the arbitrator may be entered in any court of competent jurisdiction.
Small Claims Court Exception: Notwithstanding the foregoing, either party may bring an individual action in small claims court for disputes within the jurisdiction of such court.
International Consumer Protection Exception: This arbitration clause shall not apply to the extent prohibited by mandatory consumer protection laws in your jurisdiction, including but not limited to: the European Union (Consumer Rights Directive, Directive 93/13/EEC), the United Kingdom, Canada (provincial consumer protection legislation), Australia (Australian Consumer Law), Brazil (Consumer Defense Code), India (Consumer Protection Act 2019), New Zealand (Consumer Guarantees Act), South Africa (Consumer Protection Act 68 of 2008), and any other jurisdiction where mandatory arbitration in consumer contracts is prohibited or restricted by law. In such jurisdictions, disputes shall be resolved in the competent courts of your habitual residence.
15. Class Action Waiver
YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. You waive your right to participate in class action lawsuits or class-wide arbitration against QRCodeKey, its affiliates, or any of its officers, directors, or employees. If for any reason a claim proceeds in court rather than through arbitration, both you and QRCodeKey waive any right to a jury trial. All claims must be brought in a party's individual capacity and not as a plaintiff or class member in any purported class or representative proceeding.
16. DMCA / Copyright Policy
QRCodeKey respects the intellectual property rights of others and complies with the Digital Millennium Copyright Act (DMCA). If you believe that your copyrighted work has been copied and is accessible on our service in a way that constitutes copyright infringement, you may submit a takedown notice to our designated DMCA agent.
Your DMCA takedown notice must include:
- • A physical or electronic signature of the copyright owner or authorized agent
- • Identification of the copyrighted work claimed to have been infringed
- • Identification of the material that is claimed to be infringing and its location on the service
- • Your contact information (address, telephone number, and email)
- • A statement that you have a good faith belief that the use is not authorized
- • A statement, under penalty of perjury, that the information in the notice is accurate
Designated DMCA Agent: Jal Technology LLC, 2501 Chatham Rd Suite N, Springfield, IL 62704, USA. Email: info@qrcodekey.com. Our DMCA agent is registered with the U.S. Copyright Office as required under 17 U.S.C. § 512(c)(2)
Counter-Notification: If you believe your content was wrongly removed, you may submit a counter-notification with your contact information, identification of the removed material, a statement under penalty of perjury that the removal was a mistake, and consent to jurisdiction of the federal court in your district.
Repeat Infringer Policy: QRCodeKey will terminate the accounts of users who are determined to be repeat infringers in appropriate circumstances.
17. Indemnification
You agree to indemnify, defend, and hold harmless QRCodeKey, Jal Technology LLC, and their officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:
- • Your use of or access to the service
- • Your violation of these Terms of Service
- • Your violation of any third-party rights, including intellectual property, privacy, or publicity rights
- • Any content you submit or transmit through the service
18. Electronic Communications Consent
By creating an account or using QRCodeKey, you consent to receive electronic communications from us, including but not limited to emails, SMS text messages, push notifications, and in-app messages. These communications may include service updates, security alerts, billing information, promotional offers, and other information related to your account or our service. You agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communications be in writing.
19. SMS Terms
By opting in to SMS notifications from QRCodeKey, you agree to the following terms:
- • Consent: Your consent to receive SMS messages is not a condition of purchasing any goods or services
- • Message Frequency: Message frequency varies based on your account activity and notification preferences
- • Rates: Standard message and data rates may apply as determined by your mobile carrier
- • Opt-Out: You may opt out at any time by texting STOP to any SMS message received from QRCodeKey
- • Help: For assistance, text HELP in response to any SMS message or contact us at info@qrcodekey.com
- • Compatible Carriers: Major US carriers are supported. QRCodeKey is not responsible for carrier compatibility issues
- • Delivery: QRCodeKey is not liable for delayed or undelivered messages due to carrier issues, device incompatibility, or other factors beyond our control
20. Force Majeure
QRCodeKey shall not be liable for any failure or delay in performing its obligations under these Terms of Service where such failure or delay results from circumstances beyond its reasonable control, including but not limited to: natural disasters, pandemics or epidemics, acts of war or terrorism, government actions or regulations, internet or telecommunications outages, power failures, labor disputes, cyberattacks, or any other force majeure events. During such events, QRCodeKey's obligations shall be suspended for the duration of the force majeure event.
21. Severability
If any provision of these Terms of Service is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such invalidity, illegality, or unenforceability shall not affect the remaining provisions, which shall continue in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its original intent.
22. Entire Agreement
These Terms of Service, together with our Privacy Policy and any other legal notices or agreements published by QRCodeKey, constitute the entire agreement between you and QRCodeKey regarding your use of the service. These terms supersede any prior agreements or understandings, whether written or oral. No waiver of any term or condition of these Terms of Service shall be deemed a further or continuing waiver of such term or any other term.
23. Assignment
QRCodeKey may assign, transfer, or delegate its rights and obligations under these Terms of Service without your consent, including in connection with a merger, acquisition, reorganization, or sale of assets. You may not assign, transfer, or delegate your rights or obligations under these Terms of Service without the prior written consent of QRCodeKey. Any attempted assignment in violation of this provision shall be null and void.
24. International Users
QRCodeKey is operated from the United States and is currently offered to users located in the United States only (see Section 1A). If you access our service from outside the United States, please be aware that:
- • Your information will be transferred to, stored, and processed in the United States.
- • The laws governing data protection in the United States may differ from those in your country.
- • You access the service on your own initiative and are solely responsible for compliance with your local laws.
- • Country-specific provisions in our Privacy Policy and Terms (GDPR, UK GDPR, DPDP, LGPD, PIPEDA, etc.) become effective in your jurisdiction only after we officially launch service there.
By using our service, you consent to the transfer and processing of your data in the United States.
25. European Union Users — GDPR Provisions
If you are located in the European Economic Area (EEA) or the United Kingdom, the following additional terms apply to you:
- • Data Controller: Jal Technology LLC, 2501 Chatham Rd Suite N, Springfield, IL 62704, USA is the data controller for your personal data.
- • Legal Basis: We process your data based on consent, contractual necessity, legitimate interests, or legal obligation as described in our Privacy Policy.
- • Data Transfers: Your data is transferred to the US using Standard Contractual Clauses (SCCs) approved by the European Commission, or the UK International Data Transfer Agreement (IDTA) for UK users.
- • Right to Withdraw Consent: Where processing is based on consent, you may withdraw consent at any time without affecting the lawfulness of prior processing.
- • Supervisory Authority: You have the right to lodge a complaint with your local data protection supervisory authority.
- • Mandatory Arbitration Limitation: For EU/UK users, the binding arbitration clause (Section 13) and class action waiver (Section 14) shall apply only to the extent permitted under applicable EU or UK law. Nothing in these Terms limits your rights under GDPR or applicable local consumer protection laws.
- • 14-Day Right of Withdrawal: Under the EU Consumer Rights Directive (2011/83/EU), EU/EEA consumers have the right to withdraw from a distance contract within 14 days of purchase without giving any reason. To exercise your right of withdrawal, you must inform us of your decision by a clear statement (e.g., email to info@qrcodekey.com). Upon valid withdrawal, we will reimburse all payments received from you, including any applicable taxes, without undue delay and no later than 14 days from the day we are informed of your withdrawal. The refund will be made using the same means of payment used for the original transaction. Note: If you have expressly consented to the service beginning during the withdrawal period and acknowledged that you lose your right of withdrawal once the service is fully performed, you may lose part or all of your right to withdraw.
- • Model Withdrawal Form (EU): To: Jal Technology LLC, 2501 Chatham Rd Suite N, Springfield, IL 62704, USA (info@qrcodekey.com). I hereby give notice that I withdraw from my contract for the provision of the following service: [QRCodeKey subscription plan]. Ordered on: [date]. Name of consumer: [your name]. Address of consumer: [your address]. Date: [today's date]. Signature (if sent on paper): [your signature].
26. Canadian Users — PIPEDA Provisions
If you are located in Canada, the following additional terms apply: We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation. Your personal information may be transferred to the United States for processing. You have the right to access, correct, and request deletion of your personal information. We will obtain your meaningful consent before collecting, using, or disclosing your personal information unless an exception applies under PIPEDA. You may file a complaint with the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated. For Quebec residents, additional protections under Quebec Law 25 may apply.
27. Brazilian Users — LGPD Provisions
If you are located in Brazil, the following additional terms apply under the Lei Geral de Proteção de Dados (LGPD): We process your personal data based on your consent or one of the other legal bases provided by the LGPD. You have the right to confirm the existence of processing, access your data, correct incomplete or inaccurate data, anonymize or delete unnecessary data, request data portability, delete data processed with consent, obtain information about shared data, be informed about consent denial consequences, and revoke consent. The binding arbitration clause applies only to the extent permitted under Brazilian law. You may lodge a complaint with the Autoridade Nacional de Proteção de Dados (ANPD).
28. Indian Users — DPDP Act & Indian Law Provisions
Status: India is a planned market. Service is not yet officially launched in India (see Section 1A). The provisions below describe our committed approach for Indian users and become fully operative on the date of our official India launch.
28.1 Governing law for Indian users
Notwithstanding Section 13 (Governing Law & Jurisdiction), if you are a consumer located in India, these Terms of Service shall be governed by and construed in accordance with the laws of India. Any dispute arising out of or in connection with these Terms shall be subject to the jurisdiction of the competent courts at [Seat: to be designated upon India launch]. Nothing in these Terms shall affect your rights under the Consumer Protection Act, 2019, the Consumer Protection (E-Commerce) Rules, 2020, the Information Technology Act, 2000, or the DPDP Act, 2023.
The mandatory arbitration clause in Section 14 and the class-action waiver in Section 15 do not apply to Indian consumers to the extent they are unenforceable under Indian consumer protection law. Indian consumers may approach the appropriate District/State/National Consumer Disputes Redressal Commission for redressal.
28.2 Data Fiduciary status & DPDP Rights
QRCodeKey acts as a Data Fiduciary under the DPDP Act, 2023 with respect to Indian Data Principals. We process digital personal data based on your free, specific, informed, unconditional and unambiguous consent for a lawful purpose. You have the right to access, correct, erase, nominate, and seek grievance redressal as described in our Privacy Policy.
28.3 Grievance Officer (Section 8(10) DPDP Act)
Name: AG
Designation: Grievance Officer
Email: info@qrcodekey.com
Postal: Jal Technology LLC, 2501 Chatham Rd Suite N, Springfield, IL 62704, USA
Acknowledged within 48 hours; resolved within 30 days as per the DPDP Act and applicable IT Rules.
28.4 E-Commerce Rules 2020 disclosures
Pursuant to the Consumer Protection (E-Commerce) Rules, 2020:
- • Legal name and principal address of the seller: Jal Technology LLC, 2501 Chatham Rd Suite N, Springfield, IL 62704, USA.
- • Customer care contact: info@qrcodekey.com · +1 (708) 690-0550.
- • Grievance Officer: see Section 28.3 above.
- • Country of origin / service: Software service rendered from the United States; once India launch is operative, an Indian establishment or representative will be designated as required.
- • Refund / cancellation policy: see our Refund Policy.
28.5 Pricing & GST
Once the service is officially launched in India, subscription fees displayed to Indian customers will be in Indian Rupees (₹) inclusive of applicable Goods and Services Tax at the prevailing rate (currently 18%, SAC 998313/9985). A GST-compliant tax invoice will be issued by email after each payment.
GSTIN: [to be added upon GST registration in India]
28.6 Anti-stalking and prohibited use under Indian law
Indian users must comply with the Bharatiya Nyaya Sanhita, 2023 (in particular, Section 78 on stalking), the Information Technology Act, 2000 (Section 66E on violation of privacy), and any other applicable anti-stalking, anti-harassment, or surveillance laws. The Anti-Stalking and Misuse Policy in Section 35 applies in full to Indian users.
28.7 SMS / TRAI compliance
SMS to Indian mobile numbers will be sent only via DLT-registered headers and templates as required by TRAI's Telecom Commercial Communications Customer Preference Regulations, 2018. Promotional SMS requires explicit opt-in; transactional SMS (login OTP, attendance confirmation) is permitted as exempt under the regulations.
28.8 Children under 18 (DPDP Section 9)
Under the DPDP Act, a "child" means any person under the age of 18 years. Educational institutions, coaching centres, schools and similar organizations using QRCodeKey for student attendance must obtain verifiable parental or lawful guardian consent before enrolling a minor. Such institutions act as the Data Fiduciary for their students; QRCodeKey acts as a Data Processor.
You may lodge a complaint with the Data Protection Board of India if you believe your rights under the DPDP Act have been violated.
29. Australian Users — Privacy Act Provisions
If you are located in Australia, the following additional terms apply under the Privacy Act 1988: We comply with the Australian Privacy Principles (APPs) when handling your personal information. You have the right to access and correct your personal information, and to make a complaint about a breach of the APPs. We will only disclose your personal information to overseas recipients where we have taken reasonable steps to ensure compliance with the APPs. If you are not satisfied with our handling of your complaint, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC). The binding arbitration clause applies to the extent permitted by Australian Consumer Law.
30. Middle East, Asia & Other Regional Users
If you are located in any of the following regions, additional terms may apply:
- • UAE, Saudi Arabia, Qatar, Bahrain: We comply with the applicable data protection laws of your jurisdiction. The arbitration clause applies to the extent permitted by local law.
- • Turkey: We comply with KVKK (Law No. 6698). You have the right to learn whether your data is processed, request information, know the purpose, request correction or deletion, and object to processing.
- • China: We comply with the Personal Information Protection Law (PIPL). Cross-border data transfers are conducted in compliance with PIPL requirements.
- • Thailand: We comply with the Personal Data Protection Act (PDPA). You have the right to access, correct, delete, and port your data.
- • Philippines: We comply with the Data Privacy Act (RA 10173). You have the right to be informed, access, object, erasure, rectification, and data portability.
- • Indonesia: We comply with the PDP Law (Law No. 27 of 2022). You have the right to access, correct, delete, and withdraw consent.
- • Malaysia: We comply with the PDPA 2010. You have the right to access, correct, and withdraw consent.
- • Singapore: We comply with the PDPA. You have the right to access, correct, and withdraw consent.
- • New Zealand: We comply with the Privacy Act 2020 and Information Privacy Principles.
- • Switzerland: We comply with the new Federal Act on Data Protection (nFADP).
- • Russia: We comply with Federal Law No. 152-FZ. You have the right to access, correct, block, and destroy your personal data.
- • Mexico: We comply with the LFPDPPP. You have ARCO rights (Access, Rectification, Cancellation, Opposition).
- • Argentina, Colombia, Chile: We comply with the applicable data protection laws and provide you with rights to access, correct, and delete personal data.
- • Nigeria, Kenya, Egypt, South Africa: We comply with the applicable data protection laws of your jurisdiction.
For any jurisdiction-specific questions, please contact us at info@qrcodekey.com. Nothing in these Terms limits your rights under the mandatory consumer protection or data protection laws of your jurisdiction.
31. Bulk QR Code Services
QRCodeKey offers bulk QR code generation services for businesses and individuals ("Bulk Buyers") who wish to purchase QR codes in quantity for use on physical products, merchandise, or items for tracking purposes. The following terms apply to all bulk QR code purchases and usage:
- • License Grant: Upon purchase, you are granted a non-exclusive, non-transferable, worldwide license to use the generated QR codes for lawful tracking purposes on physical products, items, and merchandise.
- • Permitted Use: You may affix QR codes to products you own, manufacture, sell, or distribute (including but not limited to keys, belts, kitchen items, vehicles, ID cards, bags, electronics, pets, luggage, and any other physical items) for the purpose of tracking, identification, and loss prevention.
- • Resale of QR Codes: You may sell, distribute, or provide QR code-enabled products to end users (your customers). However, you may not resell the QR codes themselves as a standalone service or white-label QRCodeKey's platform as your own without a separate written agreement.
- • QR Code Ownership: While you own the physical products to which QR codes are affixed, the QR code technology, software, and the QRCodeKey platform remain the exclusive intellectual property of Jal Technology LLC. You do not acquire any ownership rights in the QRCodeKey software or platform.
- • Scanning and Tracking: When an end user scans a QR code, they will be directed to the QRCodeKey platform. The scanning, tracking, and notification features are governed by these Terms of Service and our Privacy Policy.
- • Bulk Pricing: Bulk QR code pricing is as listed on our platform or as agreed upon in a separate written agreement. All prices are in US Dollars (USD) and are subject to applicable taxes.
- • Minimum Orders: Minimum order quantities for bulk purchases may apply as specified on the platform.
32. Product Liability Disclaimer
QRCodeKey provides QR code generation and tracking technology only. QRCodeKey is NOT a manufacturer, seller, distributor, or retailer of any physical products on which QR codes may be affixed.
- • No Product Warranty: QRCodeKey makes no warranties, representations, or guarantees regarding the quality, safety, fitness, durability, or merchantability of any physical product to which a QR code is affixed. We are not responsible for defects, damages, injuries, or losses arising from the use of any physical product.
- • Third-Party Products: Products sold by Bulk Buyers or other third parties with QRCodeKey QR codes are the sole responsibility of the seller. QRCodeKey has no control over the manufacturing, quality control, labeling, or distribution of such products.
- • No Endorsement: The presence of a QRCodeKey QR code on a product does not constitute an endorsement, certification, or recommendation of the product or its seller by QRCodeKey or Jal Technology LLC.
- • Indemnification by Bulk Buyers: Bulk Buyers agree to indemnify and hold harmless QRCodeKey and Jal Technology LLC from any claims, damages, or liabilities arising from the physical products on which QR codes are affixed, including but not limited to product liability claims, personal injury claims, property damage claims, and consumer protection claims.
- • Consumer Product Safety: Bulk Buyers are solely responsible for ensuring that their products comply with all applicable consumer product safety laws, regulations, and standards in the jurisdictions where they sell or distribute their products, including but not limited to the Consumer Product Safety Improvement Act (CPSIA) in the US, the General Product Safety Directive in the EU, and equivalent laws in other countries.
33. End User / QR Code Scanner Terms
When you scan a QRCodeKey QR code on a physical product, the following terms apply to you as an end user:
- • Data Collection: When you scan a QR code, QRCodeKey may collect your device information, approximate location (via IP address), and precise location (with your consent via GPS). This information is used to notify the QR code owner that their item has been scanned, and to help locate lost or stolen items.
- • No Account Required: You do not need a QRCodeKey account to scan a QR code. However, if the QR code directs you to a page requiring further action (e.g., contacting the owner), you may be asked to provide limited information.
- • Privacy: Your scan data is processed in accordance with our Privacy Policy. We do not sell your scan data to third parties.
- • Purpose: QRCodeKey QR codes are designed for lawful tracking and identification purposes. If you find an item with a QRCodeKey QR code, scanning it may help return the item to its rightful owner.
- • No Obligation: Scanning a QR code does not create any contractual relationship between you and QRCodeKey beyond these Terms of Service and our Privacy Policy.
- • Location Consent: If your browser or device requests permission to share your location upon scanning, you may decline. Declining location access will not prevent the scan from being recorded, but location details will not be available to the QR code owner.
34. Bulk Buyer Obligations
If you purchase QR codes in bulk for use on products you sell or distribute, you agree to the following obligations:
- • Inform End Users: You must clearly inform your customers that the product contains a QRCodeKey tracking QR code and briefly explain what data may be collected when the QR code is scanned. This disclosure should be included on your product packaging, product description, or accompanying documentation.
- • Lawful Use Only: You may only use QR codes for lawful purposes. You may not use QR codes for surveillance, stalking, harassment, or any illegal tracking of individuals without their knowledge and consent.
- • Compliance: You are responsible for ensuring your use of QR codes complies with all applicable laws and regulations in the jurisdictions where you sell or distribute your products, including privacy laws, consumer protection laws, and product labeling requirements.
- • No Misrepresentation: You may not misrepresent the functionality of QRCodeKey QR codes to your customers. You must accurately represent what the QR code does (tracking, identification, notification) and must not make false claims about insurance, guarantees, or other services not provided by QRCodeKey.
- • Branding: You may reference "Powered by QRCodeKey" or "Tracking by QRCodeKey" on your products or marketing materials. You may not use the QRCodeKey name or logo in any manner that suggests an official partnership, endorsement, or affiliation without prior written permission from Jal Technology LLC.
- • Prohibited Products: You may not affix QRCodeKey QR codes on products that are illegal, counterfeit, dangerous, or intended for use in illegal activities. QRCodeKey reserves the right to deactivate QR codes associated with prohibited products.
- • Data Responsibility: As a Bulk Buyer, you may have access to scan data and location data for your QR codes. You are responsible for handling this data in compliance with all applicable privacy and data protection laws. You may not share, sell, or misuse end user scan data.
35. Anti-Stalking and Misuse Policy
QRCodeKey is designed for lawful tracking of personal belongings and products. We take misuse of our platform very seriously.
- • Prohibited Uses: You may NOT use QRCodeKey QR codes to track, monitor, or surveil any person without their explicit knowledge and consent. This includes, but is not limited to, placing QR codes on another person's belongings without their knowledge, using QR codes to stalk or harass individuals, or using scan data to monitor someone's location or movements without consent.
- • Compliance with Anti-Stalking Laws: Users must comply with all applicable anti-stalking and anti-harassment laws, including but not limited to the federal Violence Against Women Act (VAWA), state anti-stalking statutes, the EU's General Data Protection Regulation (GDPR), and equivalent laws in all jurisdictions.
- • Reporting Misuse: If you believe QRCodeKey QR codes are being used for stalking, harassment, or any form of illegal tracking, please immediately report it to us at info@qrcodekey.com and to your local law enforcement authorities.
- • Enforcement: QRCodeKey reserves the right to immediately suspend or terminate accounts and deactivate QR codes that we reasonably believe are being used for stalking, harassment, or illegal surveillance. We may also cooperate with law enforcement investigations related to misuse of our platform.
- • Law Enforcement Cooperation: QRCodeKey will comply with valid legal process (court orders, subpoenas, warrants) from law enforcement agencies investigating misuse of our platform, in accordance with applicable law.
36. Export Compliance
You agree to comply with all applicable export and re-export control laws and regulations of the United States and other countries. You may not access or use QRCodeKey if you are located in a country subject to US sanctions, or if you are on any US Government list of prohibited or restricted parties.
37. Language
These Terms of Service are written in English. Any translation of these terms is provided for convenience only. In the event of any conflict between the English version and a translated version, the English version shall prevail.
38. Contact Information
For questions about these Terms of Service, please contact us at:
Company: QRCodeKey by Jal Technology LLC
Address: 2501 Chatham Rd Suite N, Springfield, IL 62704, USA
Email: info@qrcodekey.com
Phone: (708) 690-0550
Response time: Within 7 business days